INSPECTION POLICY
- Definition: Physical inspection of the received products against the confirmed order.
- Timing: Customers may co-inspect at the time of delivery or within 30 minutes of receipt.
- Requirement: We strongly encourage customers to record a video of the unboxing process to serve as a basis for resolving any future complaints.
- Scope: Check quantity and models. Note: Do not break the security seal or use the product if you intend to return it.